Monkey see and monkey do!
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Empathic Listening
When supporting a grieving friend, it is important to listen actively and respond with compassion and empathy. Remember, it is not your job to fix the situation or to try and make things better for the person. Letting the person know you are there to listen without judgment or agenda can help the person feel heard and supported in a good way. Review the listening levels before practicing active and empathetic listening:
Surface Level Listening
Active Listening
Empathic Listening
Example response for Surface Level Listening
Example response for Active Listening
Example response for Empathic Listening